COVID-19 UPDATES FOR PHASE 3

Throughout this pandemic, The Board Hound has been committed to safe practices and has enacted measures to keep our clients, staff, and the community as safe as possible while still providing dog care resources in our community.

Please read below for details on our operational changes and available services in response to COVID-19. These have been updated for Virginia entering Phase 3 on July 1st.

Thank you for your support and patience during this time.

Daycare Operations

Our Shirlington location is fully operational with normal daycare hours every day. Please email shirlington@theboardhound.com to request a daycare reservation. We are accepting new clients for daycare services.

Our Old Town location is fully operational with normal daycare hours on weekdays. Please email oldtown@theboardhound.com to request a daycare reservation. We are accepting new clients for daycare services.

Please see our Daycare page to get set up as a new daycare client, or to register for daycare services as a current client.

Boarding Operations

Our Boarding services are fully operational with nightly overnight staffing at our Shirlington location. Please email shirlington@theboardhound.com to make a boarding reservation. We are accepting new clients for Boarding.

Clients are permitted to enter the building with appropriate face coverings. Curbside service can be provided to vulnerable populations, or anyone unable to wear a face covering for health reasons. If you will require curbside service, please let us know your pick up and drop off times via email ahead of your reservation. It is also requested that if you require curbside service, to please email your dogs boarding instructions prior to drop off. Those instructions will be verified via email to limit contact at drop off.

For additional precautions, we are not accepting owner provided bedding. House bedding is always provided free of charge, by request.

Please see our Boarding page to get set up as a new client, or to register for boarding services as a current client.

Training Operations

Virtual Training Consultations, Virtual Private Training Sessions, In-Person Private Training Sessions, Play School, Board & Train, and Brain Games are all currently available.

Puppy Party, Puppy Kindergarten, and Fall 2020 group classes are all available for registration. However, we are limiting our class sizes to four or five registrations per class, depending on the class to allow for proper social distance requirements. Only one owner is permitted to attend each group class. However, we will live stream each classes for Puppy Kindergarten, FOI, FOII, and Advanced Workshops for additional family members to watch remotely, by request. Face coverings will be required while inside the building, and participating in all group classes. We will update this policy as needed per health official recommendations as updates become available.

Please see our Training page to get set up as a new training client, or to register for training services as a current client.